1. Why Updating Medical Records Matters

Updated medical records:

• Show your current health status and how your condition affects your daily life
• Demonstrate consistent treatment and medical compliance, strengthening your credibility
• Provide SSA with the most recent tests, diagnoses, and treatment plans supporting your disability claim

2. How to Submit Updated Medical Records

Here are the steps to update your records with SSA:

a. Contact Your Medical Providers

• Request copies of your latest medical records from all treating providers, including doctors, specialists, therapists, and mental health counselors
• Ask for treatment notes, test results, imaging studies, and updated evaluations
• Request a detailed medical source statement describing:
• Your diagnosis and prognosis
• Your symptoms and daily limitations
• Specific work-related activities you cannot perform

b. Submit Records to SSA

You can submit your updated records by:

• Mailing them directly to your local SSA office or Disability Determination Services (DDS) office handling your claim
• Uploading them to your my Social Security account, if available for your claim stage
• Providing them to your attorney or representative, who can submit them on your behalf to ensure proper filing

c. Confirm Receipt

Always:

• Follow up with SSA by calling 1-800-772-1213 or your local office to confirm your records have been received and added to your file
• Keep copies of everything you submit, along with records of when and how you sent them

3. Updating Records During Appeals or Hearings

If you are:

• Requesting reconsideration or
• Preparing for a disability hearing

Ensure all medical records are updated before your appeal deadline or hearing date. Judges rely on current medical evidence to make their decisions.

4. Continue Medical Treatment

Ongoing treatment demonstrates:

• Your disability is persistent and requires regular care
• You are doing your part to manage your condition, supporting your credibility with SSA